Notes

 
  1. Andersen, Kensing, et al. [1] articulate dimensions for characterizing a method, which will be (partly) used in the articulation of our approach to design.
  2. Yes, users can be , and often are, designers too. The naming used here has been chosen for its simplicity.
  3. Mogensen and Trigg [33] have a similar concern saying that the use of concrete artefacts in user-developer workshops helps meeting the challenge to trigger simultaneous changes in analysis, design and practice.
  4. By new systems we mean new (or changed) computer systems and changes in the content and the organization of the users' work.
  5. Here technology incorporates not only hardware and software, but also work organization. This may seem strange but in this context we find it useful and acceptable to group these matters. Various organizational options, as well as several hardware and software options, should be considered and coordinated in order to fit together as well as possible.
  6. This statement is based upon oral descriptions given by someone encountering this type of consultant.
  7. A term used f.ex. in the title of a session at CSCW '92.